{"id":45418,"date":"2023-03-31T12:30:00","date_gmt":"2023-03-31T09:30:00","guid":{"rendered":"https:\/\/www.indir.com\/haber\/?p=45418"},"modified":"2023-03-31T11:28:25","modified_gmt":"2023-03-31T08:28:25","slug":"yapay-zeka-girisimi-parloa-20-milyon-euro-yatirim-aldi","status":"publish","type":"post","link":"https:\/\/www.indir.com\/haber\/yapay-zeka-girisimi-parloa-20-milyon-euro-yatirim-aldi\/","title":{"rendered":"Yapay zeka giri\u015fimi Parloa 20 milyon euro yat\u0131r\u0131m ald\u0131"},"content":{"rendered":"\n

Parloa \u00e7ok kanall\u0131 m\u00fc\u015fteri hizmetlerine yapay zeka entegrasyonu ile ad\u0131ndan s\u00f6z ettirdi. Hizmetleri otomatikle\u015ftirme konusunda etkile\u015fimli yapay zekay\u0131 geli\u015ftiren Parloa, 20 milyon euroluk yat\u0131r\u0131m\u0131n da sahibi oldu.<\/p>\n\n\n\n

\"Parloa
Parloa 20 milyon euro yat\u0131r\u0131m ald\u0131<\/figcaption><\/figure>\n\n\n\n

Birden fazla kanal\u0131 i\u00e7eren m\u00fc\u015fteri hizmetlerini otomatikle\u015ftirmek \u00f6nemli bir konu haline geldi. Buna konuya y\u00f6nelik etkile\u015fimli yapay zekan\u0131n geli\u015ftiricisi olan Parloa, 20 milyon euroluk yat\u0131r\u0131m\u0131n sahibi oldu. Turun y\u00f6neticisi EQT Ventures iken kat\u0131l\u0131mc\u0131lar aras\u0131nda Senovo, Newion da bulunuyor.<\/p>\n\n\n\n

Parloa, Stefan Ostwald ve Malte Kosub birli\u011fi ile 2018 y\u0131l\u0131nda yapay zeka giri\u015fimi olarak kuruldu. Giri\u015fimin odak noktas\u0131 m\u00fc\u015fteri deste\u011fi konusundaki otomatikle\u015fmede do\u011fal konu\u015fmalar ortaya koymak ve rahats\u0131zl\u0131\u011f\u0131 azaltmak denilebilir. Giri\u015fimin yapay zeka platformuna bak\u0131ld\u0131\u011f\u0131nda, robotik metinlerden ziyade do\u011fal konu\u015fmalar\u0131n yer ald\u0131\u011f\u0131 destek s\u00fcrecini ilgili olan b\u00fct\u00fcn destek platformlar\u0131nda ortaya koymak, muhtemel \u00e7\u00f6z\u00fcmleri en k\u0131sa zamanda sunmak ve de personel ve m\u00fc\u015fteri deneyimlerini iyile\u015ftirme \u00e7al\u0131\u015fmalar\u0131n\u0131 yapmak \u00f6ne \u00e7\u0131kan konular aras\u0131nda yerini al\u0131yor.<\/p>\n\n\n\n

Parloa b\u00fcy\u00fck yat\u0131r\u0131m\u0131n sahibi oldu<\/h2>\n\n\n\n

Parloa\u2019n\u0131n \u00f6ne \u00e7\u0131kan \u00f6zellikleri, yapay zekas\u0131n\u0131n g\u00fcnl\u00fck \u0130ngilizce ile kolay anla\u015f\u0131l\u0131r bi\u00e7imde ileti\u015fime ge\u00e7mesi, kendi yan\u0131tlar\u0131n\u0131 vermesi ve bunu di\u011ferlerinin a\u015f\u0131r\u0131 kodlanm\u0131\u015f robotik yan\u0131t sistemlerinin yol a\u00e7t\u0131\u011f\u0131 sorunlar\u0131 \u00e7\u00f6zmesi \u015feklinde s\u0131ralanabilir. Asl\u0131nda bununla birlikte \u00e7a\u011fr\u0131 merkezlerinde ya\u015fan\u0131lan \u0131srarc\u0131 tekrarlardan ve s\u0131k\u0131c\u0131 ge\u00e7en ad\u0131mlardan s\u0131yr\u0131lmak m\u00fcmk\u00fcn oluyor. B\u00f6ylece de\u011feri y\u00fcksek etkile\u015fimler olu\u015fuyor.<\/p>\n\n\n\n

\"Parloa
Parloa<\/figcaption><\/figure>\n\n\n\n

Parloa\u2019n\u0131n \u00e7al\u0131\u015fan say\u0131s\u0131na bak\u0131ld\u0131\u011f\u0131nda say\u0131n\u0131n 100\u2019den fazla oldu\u011fu g\u00f6r\u00fclmekte. M\u00fc\u015fteri skalas\u0131 geni\u015f olan giri\u015fimin m\u00fc\u015fterleri ise sigorta sekt\u00f6r\u00fcnden Helvetia, ERGO, AdmiralDirekt ve Swiss Life, perakende firmalar\u0131ndan HSE, Decathlon ve Thalia, bunlar d\u0131\u015f\u0131nda Alman K\u0131z\u0131lha\u00e7\u0131.<\/p>\n\n\n\n

Parloa\u2019n\u0131n kurucu orta\u011f\u0131 olan Malte Kosub\u2019a g\u00f6re:<\/p>\n\n\n\n

\n

\u201cPlatformumuz, yapay zeka ara\u00e7lar\u0131n\u0131n m\u00fc\u015fteri hizmetlerine getirdi\u011fi muazzam de\u011feri \u00e7ok basit ve \u00e7\u0131\u011f\u0131r a\u00e7an yollarla zaten g\u00f6steriyor. Bu yollar, \u015firketler, \u00e7al\u0131\u015fanlar\u0131 ve m\u00fc\u015fterileri i\u00e7in b\u00fcy\u00fck bir f\u0131rsat\u0131 temsil ediyor ve yapay zekan\u0131n an\u0131nda uygulanabilirli\u011fini ve de\u011ferini g\u00f6steriyor.\u201d<\/p>\n<\/blockquote>\n\n\n\n

 \u015eirket gelen yat\u0131r\u0131mla birlikte uluslararas\u0131 arenada geni\u015flemeye h\u0131z kataca\u011f\u0131n\u0131 belirtiyor. <\/p>\n","protected":false},"excerpt":{"rendered":"

yapay zeka geli\u015ftiricisi Parloa 20 milyon euro yat\u0131r\u0131m ald\u0131<\/p>\n","protected":false},"author":32,"featured_media":45421,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[53,54,48],"tags":[8440,8439,7644,6086],"class_list":["post-45418","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-girisimcilik","category-internet","category-yazilim","tag-call-center","tag-parloa","tag-yapay-zeka","tag-yatirim"],"_links":{"self":[{"href":"https:\/\/www.indir.com\/haber\/wp-json\/wp\/v2\/posts\/45418","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.indir.com\/haber\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.indir.com\/haber\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.indir.com\/haber\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/www.indir.com\/haber\/wp-json\/wp\/v2\/comments?post=45418"}],"version-history":[{"count":0,"href":"https:\/\/www.indir.com\/haber\/wp-json\/wp\/v2\/posts\/45418\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.indir.com\/haber\/wp-json\/wp\/v2\/media\/45421"}],"wp:attachment":[{"href":"https:\/\/www.indir.com\/haber\/wp-json\/wp\/v2\/media?parent=45418"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.indir.com\/haber\/wp-json\/wp\/v2\/categories?post=45418"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.indir.com\/haber\/wp-json\/wp\/v2\/tags?post=45418"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}